Common Challenges We Solve
→ Post-restructuring team alignment and morale
→ Hybrid and remote collaboration
→ Creating psychological safety in leadership teams
→ Promoting innovation and systems thinking
→ Scaling new decision-making structures and governance
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Our Edge
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We listen deeply
Game-changing events start with understanding your specific context, not imposing pre-built solutions.
Clients
Selected Clients
Brighthive
Team strategy retreat and improved team collaboration.
Callaghan Innovation
Participatory gatherings, Agile project management, ecosystem engagement.
COMPASS
Leadership off-sites, team alignment and succession planning.
Loomio
Field research and case-study writing to understand the breadth of customer experience.
Pixel Machinery
Team coaching and a tailored roadmap to help a growing tech company navigate challenges and work better.
ORCID
Executive coaching: agile leadership and strategic planning, knowledge-sharing.
Testimonials
Founder
Loom
Meg Buzzi brings value in enhancing communication and trust within work partnerships. Rather than focusing on the behaviour of the other person, she pushes you to focus on yourself and the patterns you have created that support unhealthy work habits. She encourages you to burst through into a different rhythm, with yourself and with your work environment.
Head Coach
COMPASS
Meg Buzzi made it easy for our team to get into the right headspace to really think about the role they play on the team, the importance of team and the cultural aspects that they value. You created a safe space for people to speak their minds (or at least dip a toe in) and start thinking about their actions as it relates to others differently.
Director Market Engagement
Government Agency, New Zealand
Sarah Durlacher is a true expert in Agile ways of working and transformational change management. I was fortunate to work with Sarah to embed Agile practices into our organisation and it was a delight to have her in the team. Sarah provided strong and empathetic leadership to guide staff towards new Agile ways of working and at the same time delivered a critical and ambitious project on time and under budget. Sarah is smart, hands-on and an exceptionally quick learner. She manages complexity in a structured, calm way and keeps teams focused on target outcomes. Most importantly Sarah gets stuff done and is a lot of fun to work with! I can wholeheartedly recommend Sarah for any organisation that is on a change or transformation journey.
Founding CEO
ORCID
Meg Buzzi is an amazing coach and innovator. She brings a wealth of experience in agile development and leadership into each of her engagements. I have had the pleasure of working with her on IP transfer from her shop at Ohio State to a large commercial enterprise, on next generation infrastructure projects at UCLA, and now as a coach for the senior team at ORCID. Her high-voltage energy and creativity, together with her deep foundation in knowledge management, ensures the teams she works with succeed.
COO
Pixel Machinery
During our first conversation, I could already feel some of the weight being lifted. They helped me put a voice to my concerns in a way that was meaningful and authentic. I quickly came around to the idea that our team could confront these challenges and they helped us develop a roadmap that spoke to our specific needs and company culture. They communicate so effectively with all the different personalities on our team, that they adapt to our particular (and ever-evolving) needs, and have been so diligent and responsive along the way.
Customer Engagement Lead
Government Agency, New Zealand
Sarah Durlacher’s ability to keep us on track in all of our continuous improvement work is a game changer but on top of that, the design piece is the most valuable. Whenever we need to do something, Sarah makes it collaborative and fun and brings in the tools to make sure we can achieve whatever we need to achieve. She has the skill sets to facilitate and bring in the tools to get the best out of people, in a succinct and effective manner. Re: keeping us on operationally track, the structures, rhythms and toolsets we use keep us going is so important plus her ability to say no to things allows us to move forward at pace and with focus.
COO
Brighthive
When we hired [them] to facilitate our team retreat and lead us through a series of exercises I didn't expect was her dedication to this work; the research that Meg did prior to the retreat: about the company, our history, our work, and our staff - and her approach during the retreat: choosing topics and exercises that got right to the root of our issues, challenges, and barriers. She even reached this old goat and got me thinking about my ways to improve myself and my work. It was impactful, yes, but it was also personal and genuine. I don't give praise recklessly so when I say if you or your team is looking for a thoughtful, engaging, and effective coach, you will not go wrong with [them].
Chief Product Officer
Government Agency, New Zealand
Sarah Durlacher's product review workshop was the single best and most impactful workshop I have ever attended at this organisation!
Approach
Change is constant. We help clients build the sustainable structures and habits that make transformation stick.
Our approach brings joy and creativity into the work because the process matters as much as the outcome. Every engagement follows a collaborative learning and co-design process.
(1) We work with you to get crystal clear on the project's focus and goals.
Together, we co-create a detailed outline that aligns everyone on scope and priority objectives.
(2) We share our best practices for effective communication, facilitation, and collaborative problem-solving.
We tailor our approach to your specific needs, challenges and goals. We also practice alongside, building your team's capability along the way.
(3) We co-design
low-risk experiments
to discover what truly works for your team.
This iterative approach lets us all test, learn, and refine together, quickly.
(4) Throughout the process, we harvest
and synthesize the
key themes and insights
that are emerging.
We connect these insights back to both your current needs and future goals. We keep running inventories of lessons learned.
(5) We deliver specific and practical tools, frameworks, and recommendations to you and your stakeholders.
You walk away with everything you need to sustain the change long after we're gone.
Our collaborative methodology builds resilience, adaptability, and lasting capability in your organization— not dependency on consultants.
Discover a practical guide to thriving in today's evolving workplace with prompts and exercises for you and your team.
Invitation